Thursday, January 29, 2009

Nice customer service feedback form

Sitting in a Bob Evans restaurant lunch counter I picked up the comment form, typically at the cashier, but here by the salt and pepper. I don't have anything specific to say, not having eaten yet, but I was struck by the tear-off stub at the bottom.

The "take-home" stub lists the corporate mailing address, the web site and an 800 # if you don't like the managers response or hear back in a timely manner.

Nice. Simple. Straightforward.

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